Delete Your Account

If you no longer want to use Hepplo, you can permanently delete your account directly from the mobile app.
Please note that once deleted, your data cannot be recovered.

Follow these simple steps:

Step 1: Open Your Profile

Launch the Hepplo mobile app.
Tap on the Profile icon at the bottom right corner of your screen.

Step 2: Scroll to the “Danger Zone” Section

Scroll down to the bottom of your profile page.
You’ll see a red section labeled “DANGER ZONE.”

Step 3: Tap “Delete Account”

Under the Danger Zone, tap “Delete Account.”

Step 4: Confirm Deletion

A confirmation message will appear saying:
“Your account will be deleted permanently. Your data will not be restored again.”
Tap Delete to confirm, or Cancel if you change your mind.

⚠️ Important Notes

Once you confirm deletion, all your data, including bookings, reviews, and account details, will be permanently removed.
Deleted accounts cannot be restored.
If you need help before deleting, contact our support team through the Help & Support section in your Profile page.

💬 Need Help?

If you experience any issue while deleting your account, reach out to us at:
📧 support@hepplo.com
or via the in-app Help & Support option under your Profile.